Delivery Shipping & Handling:

Please review the following hookah online delivery shipping and handling policies by Oxide Hookah Online shoppe. Below are shipping details on your order within Canada and International final destinations.

Local Hookah Pipe & Accessories Orders (Calgary):

For local hookah pipe and accessory orders you have the option at checkout for delivery or you may request local pickup by contacting us directly. Minimal local pick-up value must be no less than $50. We are an online hookah store with a warehouse based in Calgary, AB, Canada. If you choose to do a local pick-up please contact us ahead of your purchase to schedule time for one of our staff to assist you. Our flat rate for shipping/delivery in Calgary & Alberta is only $15.99. 

Domestic Shisha Canada Orders

All hookah delivery purchases are shipped within 1-2 business days via CanadaPost  or UPS within Canada. You have the option at checkout to choose which shipping method you require. All of our shipping rates are automatically courier calculated. Please ensure to write any notes in the comment section at the "Cart Page". We ensure that your package is delivered safely and undamaged. Please ensure your address is correct at checkout to overcome any delays of receiving your order.

International Hookah Shisha Orders:

We ship Hookah products internationally to places like the United States, United Kingdom, Australia, Mexico, Russia, Europe, Asia, Middle East and South America! Below are our international standards and regulations. Our international shipping vendor is CanadaPost and is then transferred to your National Postal services upon arrival in your country.

Regulations On Hookah Online Orders:

  • Customs fees  on hookah items may be applied based on your countries taxes and law regulations (Your Country will determine duties if any apply)
  • Oxide Hookah has no control over customs holding your package or charging you extra taxes and fees on your shisha delivery.
  • You are responsible when placing an order in regards to country laws and regulations. will do its best in packaging your hookah merchandise and ensuring it arrives to you safely and undamaged.
  • Estimated shipping at checkout is based on the estimated arrival of your hookah shisha order via the post office. We do not have control over estimated times due to customs of your country. Once your shisha tobacco pipe order leaves our warehouse, we have no control over the arrival of your item. 
  • In a case where your nargile package does arrive damaged, please contact us and we will put in a claim and send you a new package based on the circumstances. Evidence of damaged goods will be requested.
  • You are responsible for shipping to your own address. Please ensure your address is correct at checkout. Orders that do not have the correct address will not be refunded under any circumstances.